Internet in Jacksonville, Florida
Fiber is available at 73.3% of the 330,612 homes and businesses the FCC counts in Jacksonville, and wired broadband of at least 100/20 Mbps at 99.6%. 73.8% of locations have a choice of two or more wired providers at that speed; at 25.8% there is only one.1
FCC National Broadband Map, availability as of June 30, 2026 (data revised November 10, 2026), as reported by providers.
Jacksonville in Florida
Jacksonville's wired networks changed quickly after 2022. Fiber went from 43.2% of its homes and businesses to 73.3%, and the share with only one wired option at 100/20 Mbps fell from 51.9%2 to 25.8%1. Household habits moved more slowly: 18.5%3 of households rely on a cellular data plan alone, a higher share than in most large cities.
Who reports service in Jacksonville
Two wired networks cover most of the city. Xfinity reports service at 98.2% of Jacksonville's 330,612 homes and businesses, nearly all of it over cable. AT&T reports service at 87.8%, over a mix of fiber, older DSL lines and fixed wireless; its fiber alone reaches 63.8%. The third wired network of any size is IQ Fiber, at 17.9%1; it reported no service in the city in June 2022.
| Xfinity | Fiber Cable | 98.2% | 98.2% | 2 Gbps | 24.6% |
|---|---|---|---|---|---|
| AT&T | Fiber DSL Licensed wireless | 87.8% | 67.2% | 5 Gbps | 0.9% |
| T-Mobile | Licensed wireless | 86.2% | 19.2% | 100 Mbps | – |
| Verizon | Licensed wireless | 79.1% | 32.1% | 1 Gbps | – |
| IQ Fiber | Fiber | 17.9% | 17.9% | 5 Gbps | 0.0% |
| Hotwire Communications | Fiber | 0.8% | 0.8% | 8 Gbps | 0.2% |
| Blue Stream | Fiber | 0.4% | 0.4% | 2.5 Gbps | 0.0% |
| Point Broadband Fiber Holding LLC | Fiber | 0.3% | 0.3% | 7 Gbps | – |
| Utah Broadband | Fiber | 0.2% | 0.2% | 2 Gbps | 0.1% |
| WiFast | Fiber DSL | 0.1% | 0.1% | 10 Gbps | 0.0% |
Source: FCC, National Broadband Map, data as of June 30, 2026. Share of the area's broadband serviceable locations where the provider reports service as of June 30, 2026. "Only wired option" is the share of locations where it is the single wired provider at 100/20 Mbps. Provider-reported and challengeable; speeds are advertised maximums, not measured; no prices. Satellite providers (HughesNet, Viasat, Starlink) report service at nearly every location and are left out of the table.
The table counts locations inside the city limits as drawn for the 2020 Census, as reported to the FCC as of June 30, 2026 (file revision of November 10, 2026). A provider counts a location as served if it can install service there within ten business days; that claim can be challenged on the FCC map, which is also the only public place to see what is reported for one address.
Fiber, from minority to majority in four years
In the first National Broadband Map, as of June 30, 2022, fiber reached 43.2%2 of Jacksonville's locations. By December 31, 2025 it reached 70.0%4, and now 73.3%, a gain of 30.1 percentage points. The city is ahead of Florida as a whole (68.4%) but not unusual among large cities: its fiber share ranks tied for 168th lowest1 among the 343 cities of 100,000 or more.
Source: FCC, National Broadband Map, data as of June 30, 2022; FCC, National Broadband Map, data as of December 31, 2025; FCC, National Broadband Map, data as of June 30, 2026. Shares of broadband serviceable locations in each FCC release (latest revision of each); the small number is the change in percentage points since June 30, 2022. The FCC's count of locations is updated with each release, so shares are compared rather than counts.
Show the numbers
| Measure | June 30, 2022 | December 31, 2025 | June 30, 2026 | Change (points) |
|---|---|---|---|---|
| Fiber available | 43.2% | 70.0% | 73.3% | 30.1 pts |
| Two or more fiber networks | 0.0% | 8.0% | 11.0% | 11.0 pts |
| Two or more wired choices | 45.0% | 71.2% | 73.8% | 28.7 pts |
| Gigabit (1,000/100) | 43.3% | 85.9% | 90.3% | 47.0 pts |
What is unusual is the number of companies involved. 12 different providers report fiber somewhere in the city, up from 42 in 2022; that count is tied for 3rd highest among large cities. Beyond AT&T and IQ Fiber, most report small footprints: Hotwire Communications at 0.8% of locations, Blue Stream at 0.4%, Point Broadband at 0.3%. The networks rarely overlap: two or more fiber providers report service at 11.0% of locations, close to Florida's 10.4%. Xfinity also reports fiber, at 1.1%1 of locations.
The single-wire share halved
In 2022, 51.9%2 of locations had exactly one wired provider offering at least 100 Mbps download and 20 Mbps upload. That share is now 25.8%, and the share with two or more rose by 28.7 percentage points to 73.8%, compared with 66.0% in Florida and 55.6%1 nationally.
Source: FCC, National Broadband Map, data as of June 30, 2026. Different wired providers (fiber, cable or DSL; FCC provider IDs) reporting 100 Mbps down and 20 Mbps up or more at the same location. Fixed wireless and satellite are not counted.
Show the numbers
| Area | None | One | Two | Three or more |
|---|---|---|---|---|
| Jacksonville | 0.4% | 25.8% | 63.1% | 10.7% |
| Florida | 3.8% | 30.2% | 54.2% | 11.8% |
| United States | 7.8% | 36.6% | 44.6% | 11.1% |
Where only one wire remains, it is almost always Xfinity's: it is the only wired provider at 100/20 Mbps at 24.6% of locations. AT&T is the only one at 0.9%. For an apartment or house hunter, these are the addresses where checking the FCC map before signing a lease matters most. A small group of 1,398 locations has no wired provider at that speed; 4291 are reported with satellite service only.
Upload speeds caught up
The largest change in Jacksonville's speed figures is on the upload side. Wired service of at least 100/100 Mbps was advertised at 43.3% of locations in 2022 and is now advertised at 90.3%, more than fiber's reach, so part of it is reported over cable. Gigabit service with at least 100 Mbps uploads, the FCC's 1,000/100 tier, followed the same path, from 43.3%2 to 90.3% (Florida: 76.9%1).
The fastest advertised download moved up too. In 2022 the fastest advertised download at 70.5%2 of locations was between 940 Mbps and 2 Gbps; now 85.8% of locations have a provider advertising 2 Gbps or more. AT&T advertises up to 5 Gbps and IQ Fiber up to 5 Gbps1 here. These are maximums that providers report to the FCC, not measured speeds.
Source: FCC, National Broadband Map, data as of June 30, 2026. Maximum advertised download speed (Mbps) of any wired or fixed wireless offer at the location, as reported by providers to the FCC; satellite excluded. Advertised, not measured.
Show the numbers
| Area | Under 25 Mbps or none | 25–99 | 100–249 | 250–499 | 500–939 | 940–1,999 | 2,000 or more |
|---|---|---|---|---|---|---|---|
| Jacksonville | 0.2% | 0.1% | 0.0% | 0.1% | 0.0% | 13.7% | 85.8% |
| Florida | 1.4% | 1.2% | 0.7% | 0.6% | 0.0% | 25.3% | 70.8% |
| United States | 2.4% | 1.6% | 1.8% | 1.4% | 0.9% | 31.0% | 61.0% |
Fixed wireless: wide reach, limited speed
Licensed fixed wireless, which includes 5G home internet, is reported at 92.9% of locations by 3 providers, the national mobile carriers. AT&T's fixed wireless reaches fewer locations than the other two. T-Mobile reports service at 86.2% of locations and offers 100/20 Mbps at 19.2%; Verizon reports 79.1%, with 100/20 at 32.1%1. Verizon's reported footprint here was far smaller in 2022. Fixed wireless capacity is shared by everyone on a tower sector and the carriers decide eligibility address by address, so these shares mark where service is reported, not where every home could subscribe at once.
Fiber on the street, a phone plan at home
The Census Bureau's survey measures households, not locations, and it shows a different side of the city. In 2025, 73.3% of Jacksonville households subscribed to cable, fiber or DSL (margin of error ±1.5 percentage points), below Florida's 78.5%. 18.5% relied only on a cellular data plan (±1.4 percentage points), the 25th highest share among large cities in the survey and well above Florida's 13.0%3. In the 2019 survey the cellular-only share was 17.9% (±1.4 percentage points): within the margins of error, it has not changed. Wired subscriptions did rise over the same period, from 67.9% (±1.5 percentage points5). The survey does not record why households choose a phone plan over a wired connection, and more networks at the curb have not, so far, lowered the cellular-only share.
Jacksonville beside Florida's other large cities
Miami (76.8%) and Tampa (87.9%) have fiber at a larger share of locations than Jacksonville, Tampa by a wide margin. Orlando sits close to Jacksonville on fiber (69.7%). None of the three has as many separate fiber providers: 7 in Miami, 7 in Tampa, 81 in Orlando.
| Area | Fiber available | Two or more fiber networks | Two or more wired choices | Gigabit (1,000/100) | Fiber networks |
|---|---|---|---|---|---|
| Jacksonville, Florida | 73.3% | 11.0% | 73.8% | 90.3% | 12 |
| Miami, Florida | 76.8% | 0.2% | 78.5% | 99.1% | 7 |
| Tampa, Florida | 87.9% | 0.3% | 86.8% | 87.8% | 7 |
| Orlando, Florida | 69.7% | 5.3% | 63.2% | 69.5% | 8 |
| Florida | 68.4% | 10.4% | 66.0% | 76.9% | 61 |
| United States | 62.6% | 12.1% | 55.6% | 72.3% | 1,485 |
Source: FCC, National Broadband Map, data as of June 30, 2026. FCC file revision of November 10, 2026. Shares are of broadband serviceable locations (homes and businesses), not people.
Across Duval County, fiber reaches 74.1%1 of locations; the Florida page maps it beside every other county.
Questions and answers
What internet providers are available in Jacksonville, Florida?
Xfinity reports service at 98.2% of locations, almost all by cable, and AT&T at 87.8%, with fiber at 63.8%. IQ Fiber reports fiber at 17.9%. T-Mobile (86.2%) and Verizon (79.1%1) report fixed wireless home internet. HughesNet, Viasat and Starlink report satellite service citywide. Figures are as of June 30, 2026.
Is fiber internet available in Jacksonville?
At 73.3% of locations, as of June 30, 2026, against 68.4% across Florida and 62.6% nationally. AT&T reports fiber at 63.8% of locations and IQ Fiber at 17.9%1; several smaller companies report fiber in limited areas.
How many internet providers are there in Jacksonville?
12 wired providers report service somewhere in the city, 12 of them over fiber. At a typical address the choice is smaller: 63.1% of locations have exactly two wired providers at 100/20 Mbps and 10.7%1 have three or more.
Checking one address in Jacksonville
The figures on this page describe the whole area. Which providers report service at a single home or apartment is shown only on the FCC's own map: search the address at broadbandmap.fcc.gov. If a provider is listed there but cannot actually connect you within ten business days, or the location is missing or misplaced, the map has a button to file a challenge; providers must respond, and corrections flow into later releases. Prices and plans are not part of the FCC data: each provider must show them on its broadband facts label at the point of sale.
More on internet in Florida
The state picture, county by county: internet in Florida. Other large cities in the state: Miami, Tampa, Orlando, Port St. Lucie, St. Petersburg, Cape Coral, Hialeah, Tallahassee, Fort Lauderdale, Pembroke Pines, Hollywood and Gainesville. Compare Jacksonville with any other city or state in the comparison tool.
Sources
- FCC, National Broadband Map, data as of June 30, 2026; Availability as of June 30, 2026; released November 10, 2026. broadbandmap.fcc.gov
- FCC, National Broadband Map, data as of June 30, 2022; Availability as of June 30, 2022; released May 10, 2024. broadbandmap.fcc.gov
- Census Bureau, American Community Survey 2025 1-year detailed tables; 2025 (calendar-year sample); released October 29, 2026. api.census.gov
- FCC, National Broadband Map, data as of December 31, 2025; Availability as of December 31, 2025; released November 3, 2026. broadbandmap.fcc.gov
- Census Bureau, American Community Survey 2019 1-year detailed tables; 2019. api.census.gov
Margins of error (±) are at the 90% confidence level. A difference is called significant only when it passes the Census Bureau's test at that level. How every figure is built: methodology. Found an error? Write to [email protected]; corrections are listed on the updates page.